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Posted On: 8/20/2021

Maintenance guy Doug

I had an issue with a dishwasher that was bad in my apartment. No one could seem to fix the problems as it was at the end of its life. Office staff Danes safety advised that I wouldn’t be getting a replacement. But she put in an additional ticket. I spoke to Doug and he looked at it. He just left me a message that the dishwasher would be replaced. He has been awesome at fixing this since I have been here since 2019.
By: Shelley   
Source: Property Site Read Property Manager's Response

Hi Shelley, thank you for your feedback. We appreciate you taking the time to share your 5-star experience with us. It's comments like yours that set us apart from the rest. Please don't hesitate to let us know if there's anything else we can do for you. We're here for you!

Posted On: 5/28/2021

Maintenance

The maintenance guy Doug does an amazing job. I know if he does the job it will be done correct and if I have any questions he knows the answer. Thank you Doug
By: Anonymous   
Source: Property Site Read Property Manager's Response

Thank you so much, Anonymous. We appreciate you taking the time to share your experience with us. We thank you for your kind words. It is comments like yours that sets us apart from the rest. Please don't hesitate to reach out to us if there is anything else we can do for you!

Posted On: 5/28/2021

Doug is super friendly

I always Love when I can count on the maintenance staff for fixing any issues inside my unit. I had an especially great experience with Doug, he is Genuine and got my problem fixed fast.
By: Anonymous   
Source: Property Site Read Property Manager's Response

Dear Anonymous, thank you for your kind words. We appreciate you taking the time to share your 5-star experience with us. We also think Doug is great, and will be sure to let him know. Please don't hesitate to reach out to us if there is anything else we can do for you. We're here for you!

Posted On: 5/24/2021

Doug is GREAT!!!

Just wanted to drop by and give 5 stars to the maintenance guy Doug. Every time he comes by he is super friendly and very attentive to what we need done. He is very personable and has a great attitude. Great customer service.
By: Anonymous   
Source: Property Site Read Property Manager's Response

Hello anonymous, thank you so much for the positive feedback! We're always happy to hear great things from our residents here at Sedona Ridge. Thank you for your kind words, we also think Doug is great, and will be sure to share that with him. Please don't hesitate to reach out if there's anything else we can do, we're here for you!

Posted On: 5/20/2021

Doug is the best!

I just wanted to say that Doug is a great guy! He's always super nice and always super helpful. He takes the time out of his busy day to catch up with you on whatever situation you needed help with and even catches up with you later on to make sure everything is okay. He even explains the work that he does and tells you what to do if it happens again. He's been there for me and has answered a good majority of my maintenance requests ever since my husband passed away in 2018. Even recently when my living room window broke, he made sure to get it replaced right away since my boyfriend needed stitches. And he even came to my rescue to get a cockroach out of my living room cause I am terrified of bugs! I would like to tell him to keep up the great work and I can't thank him enough for everything!
By: Tiffany Fisher     Verified Resident
Source: Property Site Read Property Manager's Response

Dear Tiffany, thank you for taking the time to share your positive feedback. We are very happy to hear great things about Doug, we also think he is great, and we will be sure to share your kind words with him. Never hesitate to let us know if there's anything else we can do for you! Have a great day!

Posted On: 5/20/2021

Amazing job

This past few months have been amazing (exclude the mice problem) people here are extreamly friendly and open to help any time. One of the maintenance guys, Doug, has been super helpful and understanding. He is always respectful and prompt with an amazing demeanor and awesome charisma, another man who I believe is the grounds keeper. He has kept things clean and is always doing his job correctly. These two people make living here very comfortable and welcoming. Thank you for everything. Tara cachini-chico Keep up the amazing work!
By: Tara cachini     Verified Resident
Source: Property Site Read Property Manager's Response

This is great news, Tara, we can't thank you enough! We appreciate you taking the time to share your 5-star experience here at Sedona Ridge. It's awesome you pointed out your great experience with us, it's great comments like yours that help set us apart from the rest. Please don't hesitate to reach out if there's anything we can do for you!

Posted On: 4/6/2021

Richard Rulez!!!

Hello all I would just like to say that I recently had an issue with my Plumbing and Richard from maintenance came out to take care of the issue I have lived at Sedona Ridge over 4 years and I have lived at many apartments prior never have I met a more cordial respectful and attentive maintenance Personnel that is better than Richard. He's the best
By: Edward Kelly     Verified Resident
Source: Property Site Read Property Manager's Response

Edward, thank you for sharing your experience. We appreciate your residency with us and hope that we can continue to provide exceptional service. Please let us know if you need anything. Thanks again!

Posted On: 2/24/2021

Maintenance

Doug is the very best!! He is always super friendly, polite, and helpful when we have maintenance requests! He doesn't just come in & do his job & then leave, he takes the time to let you know what is going on, how things went and when he is done. He makes you feel like a person and that you matter & not just a number on his work order list. He shows that he actually cares and wants to do the best he can to fix the situation. He helps make Sedona a great place to live!!
By: Jennifer     Verified Resident
Source: Property Site Read Property Manager's Response

Jennifer, we appreciate you taking the time out of your day to share your experience with us. We will definitely share this with him. We also think Doug is great! Thanks again!

Posted On: 6/18/2020

Great location!

Highly recommend it!
By: Anthony     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, Anthony! We really appreciate it.

Overall Rating

5 out of 5 stars

Ratings By Category

Maintenance
5 out of 5 stars
Parking
4.5 out of 5 stars
Amenities
5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars

Testimonials